What Diligent Robotics does
Diligent Robotics (known for its Moxi robot) builds socially intelligent mobile-manipulation robots designed to work alongside healthcare staff in human-filled environments such as hospital corridors, medication areas, and nursing units. The company’s positioning is that robots should be “teammates” for routine, non-patient-facing work—such as delivering supplies, lab samples, medications, and related logistics—so nurses and clinicians can spend more time on patient care. The core product is Moxi, a hospital robot that combines navigation with object manipulation (including opening/closing and retrieval tasks) and workflow-specific automation delivered during onboarding. Customers deploy Moxi within their existing environments without requiring major infrastructure changes, with the robot integrating into clinical logistics workflows through an implementation process.
Strategically, Diligent evolved from pilots into scaled hospital deployments, reaching large-fleet operations (including the company’s own dataset claims) and operational milestones such as increased autonomy and fleet productivity. In 2026, Serve Robotics (Nasdaq: SERV) announced and completed the acquisition of Diligent Robotics, making Diligent a subsidiary of Serve and extending Serve’s physical-AI autonomy stack from outdoor/sidewalk delivery into indoor healthcare settings.